How to Send a Check with First Citizens Bank - Digital Banking
Learn how to easily send physical checks using First Citizens Bank - Digital Banking with Check Supply. Get premium mail options including Certified Mail, Priority Mail, and Express Mail that First Citizens Bank - Digital Bankingdoesn't offer.
First Citizens Bank - Digital Banking
Trusted financial institution
First Citizens Bank - Digital Banking is supported by Check Supply, enabling you to send secure, convenient check mailing services with premium options like Certified Mail, Priority Mail, and Express Mail that First Citizens Bank - Digital Bankingdoesn't offer.
Visit First Citizens Bank - Digital Banking WebsiteFirst Citizens Bank - Digital Banking Bill Pay vs Check Supply
See how Check Supply compares to First Citizens Bank - Digital Banking's traditional bill pay system. Unlike First Citizens Bank - Digital Banking, Check Supply offers premium mail options including Certified Mail, Priority Mail, and Express Mail delivery.
First Citizens BancShares Bill Pay allows customers to make one-time or recurring payments to businesses or individuals directly from their First Citizens checking accounts. The service supports electronic payments when the biller accepts them, with same-day or next-business-day processing for eligible payments. For recipients who cannot accept electronic payments, First Citizens mails a paper check on the customer's behalf. Electronic payments are typically debited on the scheduled payment date, while paper checks are debited when the recipient deposits the check. First Citizens provides features like eBills, payment reminders, and the ability to view payment history online. The service is available through First Citizens Online Banking and the First Citizens Mobile app, with no monthly service fees for most accounts.
Compared with First Citizens's built-in bill pay, Check Supply offers superior speed, visibility, and control for mailed checks. We process payments in one business day with same-day print-and-mail capability when queued by 3 PM ET (including Saturdays), provide granular status tracking (queued → printed → mailed), and clearly confirm when the check is deposited. Funds remain in your First Citizens account until the recipient deposits the check—we do not place pre-debit holds. The experience is a modern, simple flow similar to Cash App or Venmo for sending checks, and you can connect multiple bank accounts and choose which one to pay from. USPS transit times are not guaranteed by either service.
Shipping Options Limitations
Important: This bank does not offer premium shipping options for check delivery through their bill pay system:
- Certified Mail: Not available
- Priority Mail: Not available
- Express Mail: Not available
For these premium delivery options, consider using Check Supply instead, which provides:
- Certified Mail for secure, trackable delivery
- Priority Mail for faster 1-3 business day delivery
- Express Mail for urgent same-day or next-day delivery
Traditional bank bill pay typically only offers standard first-class mail delivery, which can take 5-7 business days and lacks the security and speed of premium options.
| Feature | First Citizens BancShares Bill Pay | Check Supply |
|---|---|---|
| Physical checks | Yes — mails a check if the biller cannot accept electronic payments | Yes — we print & mail on your behalf |
| Average processing time | Electronic: same-day or next business day; Mailed check: schedule ≥5-7 business days | 1 business day; same-day print & mail if queued by 3 PM ET (Sat included) |
| When funds are withdrawn | Electronic: on the scheduled date; Check: when recipient deposits the check | Only when recipient deposits the check; no pre-debit holds |
| User experience | Traditional bill-pay interface inside First Citizens Online/Mobile Banking | Modern, simple flow (Cash App/Venmo-like) for sending checks |
| Account flexibility | Use accounts at First Citizens only | Connect multiple banks; choose which account to pay from |
| Delivery time (mail transit) | Typically 5–7 business days for mailed checks (not guaranteed) | Typically 1–5 business days (USPS not guaranteed) |
| Tracking | Basic scheduled/sent status; limited visibility for mailed checks | Granular: queued → printed → mailed + deposit confirmation |
| Certified Mail | Not available | ✓ Available Signature required, tracking number available |
| Priority Mail | Not available | ✓ Available 1-3 days, tracking number available |
| Express Mail | Not available | ✓ Available 1-2 day delivery, tracking number available |
Note: Values verified against general First Citizens bill pay practices and industry standards. USPS delivery not guaranteed.
Save money and time with Check Supply's superior features and pricing compared to First Citizens Bank - Digital Banking's bill pay system. Get premium mail options that First Citizens Bank - Digital Bankingdoesn't offer.
💡 Why Choose Check Supply?
Premium mail options (Certified, Priority, Express) not available through First Citizens Bank - Digital Banking, faster delivery, and a seamless app and web experience designed specifically for check mailing.
Jump to a walkthrough
Send a Check Using Mobile App
If you prefer sending checks from your phone, follow the iPhone app walkthrough below.
Step 1: Get Started with Check Supply
Get Check Supply by downloading our iOS app from the App Store or signing in to our web app.
Step 2: Enter the Payment Amount
Open the app and navigate to the Pay tab. Type in the amount you want to send and tap Mail My Check.
Step 3: Add Recipient's Details
Input the name and address of the person you wish to send the check to. You can also import this information from your iPhone's contact list for added convenience.
Step 4: Connect Your First Citizens Bank - Digital Banking Account
Connect your First Citizens Bank - Digital Banking account securely using Plaid. Your financial information is encrypted and stored only with Plaid; Check Supply never accesses or stores your sensitive data.
Important: Use a checking account or money market account, not a savings account. Most banks do not allow savings accounts to fund or cash checks, so savings accounts are not supported for mailed check payments. Check with your bank to confirm account compatibility before sending a payment.
Step 5: Optional Memo or Note
Add a memo or note to be printed on the bottom left corner of the check. This step is optional. When you're ready, tap Pay.
Step 6: Review and Confirm
You'll see a confirmation page to review all the details. Confirm and pay for the service. If completed before 3 PM EST on a business day, your check will be printed and mailed the same day.
Step 7: Track Your Check
Under the Payments tab, you can track your checks. Most are delivered within 1-5 USPS business days, including Saturdays.
Send a Check from Your Browser or Desktop
Need to send a check from your desktop or laptop? Check Supply Web gives you the same core workflow right in your browser.
Sign in at my.check.supply. If you already created an account from the iOS app, your payment history and contacts will still be available in the web app. Check Supply Web is compatible with major browsers and operating systems, including Chrome, Safari, Firefox, and Edge on Windows and Mac.
Step 1: Connect Your First Citizens Bank - Digital Banking Account
Connect your First Citizens Bank - Digital Banking account securely using Plaid in your browser. We support thousands of institutions, and your login credentials stay encrypted and stored only with Plaid.
Important: Use a checking account or money market account, not a savings account. Most banks do not allow savings accounts to fund or cash checks, so savings accounts are not supported for mailed check payments. Check with your bank to confirm account compatibility before sending a payment.
You can verify your identity and account ownership in seconds, then start mailing checks right away.
Step 2: Enter Payment Details & Validate Address
Open the Paytab, enter the recipient's name and mailing address, and fill in the payment amount.
Check Supply uses built-in USPS address validation to help catch formatting issues before your check is mailed.
Step 3: Choose Your Shipping Speed
Pick the delivery option that matches your timeline. Unlike standard bank bill pay, Check Supply gives you multiple mailing speeds directly in the web app:
- First Class Mail: Standard delivery, usually 3-5 business days.
- Priority Mail: Faster tracked delivery, usually 2-3 business days.
- Express Mail: Fastest option for urgent payments, usually 1-2 days.
- Certified Mail: Proof of mailing and delivery for sensitive payments.
Step 4: Add Your Signature
Draw your signature directly on screen with your mouse or trackpad so the check is authorized before sending.
Step 5: Review and Send
Review the payment details, delivery estimate, and total cost, then confirm the mailing. Once submitted, your check is sent to our printing facility for processing.
Conclusion
Sending a physical check with First Citizens Bank - Digital Banking has never been easier. With Check Supply, you get access to premium mail options like Certified Mail, Priority Mail, and Express Mail that First Citizens Bank - Digital Bankingdoesn't offer. Whether you prefer your iPhone or a desktop browser, you can handle the full flow quickly, securely, and without any hassle.
Disclaimer: This page is an independent guide by Check Supply and is not affiliated with this institution.
First Citizens Bank - Digital Banking
Frequently Asked Questions
How does First Citizens BancShares deliver bill payments?
First Citizens sends payments electronically when possible, with same-day or next-business-day processing. For recipients who cannot accept electronic payments, First Citizens mails a paper check on your behalf.
When does First Citizens BancShares debit my account for Bill Pay?
For electronic payments, funds are withdrawn on the scheduled payment date. For paper checks, funds are withdrawn when the recipient deposits the check.
How does Check Supply reduce uncertainty compared with First Citizens bill pay?
Check Supply provides step-by-step tracking (queued → printed → mailed) and confirms when the check is deposited, eliminating guesswork about mail timing and delivery status.
Does Check Supply hold my money before delivery?
No. With Check Supply, funds stay in your account until your recipient deposits the check. We do not place pre-debit holds.
What if my payee cannot accept electronic payments?
Check Supply specializes in mailed checks with same-day processing if queued by 3 PM ET (Saturdays included) and provides granular status updates through deposit confirmation.
How fast will my payment arrive?
First Citizens electronic payments can be same-day or next business day. First Citizens-mailed checks typically require 5-7 business days. Check Supply processes in 1 business day with same-day print-and-mail cutoff at 3 PM ET; USPS transit times are not guaranteed.
Do I need to keep using First Citizens's bill pay if I use Check Supply?
No. You can use Check Supply independently to generate and mail checks from your First Citizens account while still seeing deposit confirmation.
Are there fees for First Citizens Bill Pay?
First Citizens Bill Pay is typically free for most checking accounts. Check Supply charges a transparent per-check fee for printing and mailing, with tracking included.
Routing Numbers
Send checks securely with First Citizens Bank - Digital Banking through the Check Supply app or web experience