See how Check Supply compares to KeyBank's traditional bill pay system
KeyCorp Bill Pay allows customers to make one-time or recurring payments to businesses or individuals directly from their KeyBank checking accounts. The service supports electronic payments when the biller accepts them, with same-day or next-business-day processing for eligible payments. For recipients who cannot accept electronic payments, KeyCorp mails a paper check on the customer's behalf. Electronic payments are typically debited on the scheduled payment date, while paper checks are debited when the recipient deposits the check. KeyCorp provides features like eBills, payment reminders, and the ability to view payment history online. The service is available through KeyBank Online Banking and the KeyBank Mobile app, with no monthly service fees for most accounts.
Compared with KeyCorp's built-in bill pay, Check Supply offers superior speed, visibility, and control for mailed checks. We process payments in one business day with same-day print-and-mail capability when queued by 3 PM ET (including Saturdays), provide granular status tracking (queued → printed → mailed), and clearly confirm when the check is deposited. Funds remain in your KeyCorp account until the recipient deposits the check—we do not place pre-debit holds. The experience is a modern, simple flow similar to Cash App or Venmo for sending checks, and you can connect multiple bank accounts and choose which one to pay from. USPS transit times are not guaranteed by either service.
Feature
KeyCorp Bill Pay
Check Supply
Physical checks
Yes — mails a check if the biller cannot accept electronic payments
Yes — we print & mail on your behalf
Average processing time
Electronic: same-day or next business day; Mailed check: schedule ≥5-7 business days
1 business day; same-day print & mail if queued by 3 PM ET (Sat included)
When funds are withdrawn
Electronic: on the scheduled date; Check: when recipient deposits the check
Only when recipient deposits the check; no pre-debit holds
User experience
Traditional bill-pay interface inside KeyBank Online/Mobile Banking
Modern, simple flow (Cash App/Venmo-like) for sending checks
Account flexibility
Use accounts at KeyCorp only
Connect multiple banks; choose which account to pay from
Delivery time (mail transit)
Typically 5–7 business days for mailed checks (not guaranteed)
Typically 1–5 business days (USPS not guaranteed)
Tracking
Basic scheduled/sent status; limited visibility for mailed checks
Open the app and navigate to the Pay tab. Type in the amount you want to send and tap Mail My Check.
Step 3: Add Recipient's Details
Input the name and address of the person you wish to send the check to. You can also import this information from your iPhone's contact list for added convenience.
Step 4: Connect Your KeyBank Account
Connect your KeyBank account securely using Plaid. Your financial information is encrypted and stored only with Plaid; Check Supply never accesses or stores your sensitive data.
Step 5: Optional Memo or Note
Add a memo or note to be printed on the bottom left corner of the check. This step is optional. When you're ready, tap Pay.
Step 6: Review and Confirm
You'll see a confirmation page to review all the details. Confirm and pay for the service. If completed before 3 PM EST on a business day, your check will be printed and mailed the same day.
Step 7: Track Your Check
Under the Payments tab, you can track your checks. Most are delivered within 1-5 USPS business days, including Saturdays.
Conclusion
Sending a physical check with KeyBank has never been easier. With Check Supply, you handle everything from your iPhone—quickly, securely, and without any hassle. Download the app today and simplify your payments.
KeyBank
Trusted financial institution supported by Check Supply
Frequently Asked Questions
How does KeyCorp deliver bill payments?
KeyCorp sends payments electronically when possible, with same-day or next-business-day processing. For recipients who cannot accept electronic payments, KeyCorp mails a paper check on your behalf.
When does KeyCorp debit my account for Bill Pay?
For electronic payments, funds are withdrawn on the scheduled payment date. For paper checks, funds are withdrawn when the recipient deposits the check.
How does Check Supply reduce uncertainty compared with KeyCorp bill pay?
Check Supply provides step-by-step tracking (queued → printed → mailed) and confirms when the check is deposited, eliminating guesswork about mail timing and delivery status.
Does Check Supply hold my money before delivery?
No. With Check Supply, funds stay in your account until your recipient deposits the check. We do not place pre-debit holds.
What if my payee cannot accept electronic payments?
Check Supply specializes in mailed checks with same-day processing if queued by 3 PM ET (Saturdays included) and provides granular status updates through deposit confirmation.
How fast will my payment arrive?
KeyCorp electronic payments can be same-day or next business day. KeyCorp-mailed checks typically require 5-7 business days. Check Supply processes in 1 business day with same-day print-and-mail cutoff at 3 PM ET; USPS transit times are not guaranteed.
Do I need to keep using KeyCorp's bill pay if I use Check Supply?
No. You can use Check Supply independently to generate and mail checks from your KeyCorp account while still seeing deposit confirmation.
Are there fees for KeyCorp Bill Pay?
KeyCorp Bill Pay is typically free for most checking accounts. Check Supply charges a transparent per-check fee for printing and mailing, with tracking included.